Privacy Policy
Tom Wilson Digital, trading as Wilson’s Web Development (ABN 86 384 274 806) (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use, and store your information when you use our website, contact us, or engage our services.
1. What We Collect
- Contact details – name, email address, and other details you provide via our forms or during onboarding.
- Website usage data – including your IP address, browser type, and pages visited (collected via Google Analytics).
- Service-related information – details required to deliver your project or manage your account.
We do not collect or store payment card details. All payments are securely processed by Stripe.
2. How We Use Your Information
- Respond to enquiries and provide customer support
- Deliver the services you’ve requested
- Send important updates related to your project or account
- Improve our website and services through analytics data
We do not sell or rent your personal information to third parties.
3. Third-Party Services
We may share necessary data with trusted third-party providers who assist in delivering our services, including:
- Stripe – payment processing
- Google Analytics (GA4) – website analytics
- Monday.com – project management
- AWeber – email marketing and communication
These providers have their own privacy policies and comply with relevant data protection laws.
4. Data Storage & Security
Your information is stored securely using reputable cloud providers and service platforms. While some data may be stored outside Australia, we take reasonable steps to ensure it is protected against loss, misuse, and unauthorised access.
5. Data Retention
We retain client information for as long as it is required to provide our services or as needed for legitimate business purposes. If a client relationship ends, we may continue to store contact details and project records unless you request deletion.
6. Cookies
We use cookies to improve website performance and enhance your experience. You can disable cookies in your browser settings if you prefer.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections or updates to your information
- Request deletion of your personal data (subject to legal and contractual obligations)
To exercise your rights, contact us at support@tomwilson.digital.
8. Contact Us
Tom Wilson Digital (Trading as Wilson’s Web Development)
ABN: 86 384 274 806
Email: support@tomwilson.digital